How To

How to Download the AC LIFE Application

AC LIFE
Access our App Store on your mobile device: https://appstore.aircanada.ca

Android

  1. Ensure that installation from unknown sources is enabled on your device.
  2. Tap on AC Life, and tap Download.
  3. Tap Save. Open the file when it is downloaded.
  4. Install. Follow the onscreen instructions.

iOS

  1. Tap AC Life and Download.
  2. Install the app by following the instructions.
  3. After installation, you must trust Air Canada:
    1. Settings
    2. General
    3. Device Management
    4. Air Canada
    5.  Trust Air Canada. Tap Trust.

 

How to Set Up MFA

On the Pionairs Website click on the following: Explorations Courses

Scroll down until you see the following.

MFA
Reference guide for setting up the Microsoft Authenticator app for Multi-Factor Authentication (MFA)
Reference guide for Multi-Factor Authentication (MFA) and password requirements

If you cannot do this on your own, please contact the I.T. Helpdesk. They are friendly and very helpful.

Phone: 1-866-274-5444